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Integrated Waste Management
Integrated Waste Management

Santa Clara County Unincorporated District West proposed rate information

Welcome, District West Customers: This site has been created to provide you with updates and information about your garbage service rates. The Board of Supervisors has selected GreenTeam of San Jose as the service provider for Unincorporated District West.

Unincorporated District West Rates Sheets and Proposition 218 Notices

District West Rates Sheets
Prop 218 - English
Prop 218 - Español
Prop 218 - Tiếng Việt

How was GreenTeam of San Jose selected?

The County began a Request for Proposal (RFP) process in January 2024. Proposals were evaluated and a recommendation was presented to the Board of Supervisors (BOS) at their October 8, 2024, meeting.  GreenTeam of San Jose was the selected proposer to move forward with negotiations and the County will bring a finalized franchise agreement for approval at the December 10, 2024, BOS meeting.

What are the proposed rates?

GreenTeam of San Jose proposed the following rates in the table below.  These rates are the maximum rates available at the time of public notification, the actual rates may be reduced through negotiation with the final rates to be approved at the December 10, 2024, BOS Meeting.

Where and when is the community meeting?

A community meeting was held at the Pearl Avenue Library at 4270 Pearl Avenue, San Jose, CA 95136 on November 13, 2024, from 6PM to 7PM. Attached below is a recording of the meeting.

When will I see the rate changes on my Bill?

In your July 2024 billing statement, District West customers will see the approved rates.  The following service changes/enhancements are reflected in the rates proposed:

  • Addition of one free bulky goods collection per year;
  • One waste drop-off event and one landfill voucher for disposal of large items and limited e-waste annually;
  • Cleaner waste hauling vehicles that meet new California Clean Air Standards; and
  • Additional outreach support for recycling and composting required under SB 1383: the new state law for mandatory organics recycling. 

When and Where is the Public Hearing?

A Public Hearing regarding a service rate adjustment for your garbage, recycling, and organics collection services will be held by the County of Santa Clara Board of Supervisors on December 10, 2024, no earlier than 9:30AM. The Public Hearing will be in the Board Chambers, located at 70 W. Hedding Street, San Jose, CA 95112. 

How do I protest?

If you wish to protest the proposed changes noted above, the County of Santa Clara Integrated Waste Management Services must receive your written protest no later than 5:00 p.m. on December 9, 2024.  In order to be counted under Proposition 218, protest letters must include the date, your name, address, city, zip code, and an indication of what you are protesting. Protest letters that are incomplete or are not received by the deadline cannot be counted.  

Mail to: Integrated Waste Management Services (1553 Berger Drive, Building #1, 2nd floor, San Jose, CA 95112)

Email: [email protected]

How can I get more information?

  • If you have questions about the notice process, contact the County Integrated Waste Management Services at (408) 282-3180.
  • If you have any questions about your service rates, billing, or collection service, contact GreenTeam of San Jose's Customer Support Line at (408) 283-8500.